This week is Gamer Safety Week and Nexon has united with the Gamer Safety Alliance and Merchant Risk Council to make sure that the personal information of our players is as safe and secure as can be.
According to a 2013 study conducted by Kaspersky Lab, gamers have been the victims of 11.7 million worldwide hacking attacks. There are currently 4.6 million pieces of gaming-focused malware on the web, with an average of 34,000 attacks on gamers occurring daily.
Dragon Nest is a wild adventure, and we don't want that adventure tarnished by a compromised user account. We're taking all the necessary measures to insure your info is safe and secure, but we need your help. We're dedicating February 10th – 14th to security awareness and ask you to follow these simple steps during this time. Some may seem like no-brainers, but following them will not only keep your personal information safe, but help keep the entire Dragon Nest community secure!
A Secure Password is a Good Password
The best password is one that is long and mixed with letters, numbers and special characters. Choose a password that's complicated but easy to remember. Don't rely on common words, birthdays, addresses, or anything that would be easy to guess. For example, a bad password for David would be "davidthemighty." Pretty obvious, right?
Avoid the Top 25 Most Common Passwords
Below you'll find a list of the most overused internet passwords. If yours is on the list you should change it immediately. Malicious users will always test these passwords during their first line of attack, so strengthen your account's defenses with a stellar password.
Regularly Change Your Password
A lot of people only have one password, even if they have multiple online accounts. Even if that password is super strong, if a hacker cracks it, then they'll have access to all of your accounts.
These days, even popular retailers and internet companies are coming under attack, so it has never been more pertinent to protect your personal information. If you shopped at a compromised retailer or used an at-risk online service, you should change your password immediately. To play it safe, we recommend you change your password every three months. And don't forget about your 2nd password. It is Dragon Nest's second line of defense against unauthorized logins.
Download Security Updates For Your Computer
Even if you're playing Dragon Nest on a brand new PC, make sure you have the latest security update installed. Most computers will automatically prompt you when a new update is available, but it's always good to double-check.
Use Virus Protection Software
Make sure your computer has virus, spyware and malware protection software installed, such as Norton Antivirus, and update it regularly. Viruses are always evolving, so make sure your computer is prepared.
Turn On Browser Phishing Filters
Almost all web browsers come equipped with filters that help detect fraudulent emails. Phishers are known to send out emails using the domain names of legitimate websites, hoping to fool unsuspecting users. Phishing filters reveal the real domain names of such emails.
Never Share Your Account Info
The easiest way to have your personal info stolen is to share your account credentials with others. Even if the person asking is a friend, if anyone but you have access to your passwords and usernames you are at risk. Always keep sensitive information private, just as you would your credit cards, social security number, etc.
Nexon Employees Will Never Ask For Your Personal Information
Nexon Game Masters and Customer Support Representatives will never ask for your personal information. If someone claiming to be a Nexon employee is asking for your info, then they are a malicious user and are impersonating a Nexon employee. You should block them immediately.
Our Official Domain is nexon.net
If you receive any emails offering NX, items or anything else that sounds too good to be true, make sure the domain name is correct. If it didn't come from nexon.net, then it's almost definitely a scam. In addition, utilize the browser phishing filters mentioned above to avoid illegitimate emails using the Nexon domain.